The compliance miss that ends your week, caught at minute two
Argus reviews every advisor call against your compliance rubric, flagging skipped identity verification, unverifiable rate quotes, and outcome promises before they become a regulator's problem.
Request a demo →“…this will definitely go through, you'll have the funds by Friday.”
The risks your sampling misses
An advisor quotes a rate that isn't on the published schedule. Nobody hears it until the customer calls back to take you up on it.
Identity verification gets rushed when the queue is long. The breach happens on a call your QA team will never pull.
One advisor promises a loan approval that isn't theirs to promise. Two weeks later, legal is on the call.
What Argus does for compliance and ops leads
Identity verification, timed
Argus flags any account disclosure that happens before verification is complete, marked critical, with the exact second it occurred.
Unverifiable claims, caught
Rate quotes, fee mentions, and outcome promises are scanned against your published terms. Anything outside the schedule gets surfaced as an unverifiable claim.
Regulated topic disclosures
When advisors discuss loans, investments, or other regulated products without the required disclosure, Argus marks the call critical and routes it for human review.
One finding, pulled from a real report
Advisor told the customer their personal loan would be approved before underwriting had reviewed it.
“At 14:27 the advisor says 'don't worry, with your income this will definitely go through, you'll have the funds by Friday.' This is a specific outcome promise on a regulated product. Approval is not the advisor's decision to make.”